FREQUENTLY ASKED QUESTIONS
Everything you need to know about your I.AM.GIA experience.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-7 business days, while express shipping arrives in 1-3 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.
What is your return policy?
We accept returns on full-priced items within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that for hygiene reasons, swimwear and intimates cannot be returned if the hygiene seal has been removed.
How do I know what size to order?
Each product page features a specific 'Size Guide' to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the product description for specific fabric stretch details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options including Afterpay and Klarna for eligible regions.
Do you ship internationally?
Yes, I.AM.GIA ships worldwide. International shipping rates and delivery timelines vary by destination and are calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
An item I love is out of stock. Will it be restocked?
We frequently restock our most popular core styles. We recommend signing up for 'Back in Stock' notifications on the specific product page and following our social media channels for updates on new drops and restocks.