Returns & Exchanges
We want you to be obsessed with your GIA fit, but if something isn't right, we offer returns for store credit or refund on full-priced items within 30 days of delivery. Please ensure all items are unworn, unwashed, and have all original tags and hygiene liners attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack your items in the original packaging, ensuring all labels and tags remain intact to avoid processing delays.
- 3.Generate Shipping Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your return package.
- 4.Drop Off & Track
Drop your package off at any authorized postage location and keep your tracking number handy until your return is processed.
